Refund & Cancellation Policy
This policy explains when you can cancel an order or get a refund for a purchase on QuickBiodataMaker (quickbiodatamaker.com), operated by Crimson Burg Tech. You can fill in and preview your biodata for free before paying, so please check the preview before you buy.
Cancelling an order
- An order that has not been paid can be cancelled at any time from the checkout. Nothing is charged.
- An unpaid order also ends on its own after a short time.
- Once an order is paid it cannot be cancelled, but it may be refunded under the rules below.
When you can get a refund
- Within 7 days of payment, if none of the export credits from that purchase has been used: you get a full refund.
- If you were charged twice for the same order, or charged for a payment that failed or was not completed: the extra or failed charge is refunded in full, at any time.
- If a technical fault on our side stops you from downloading a biodata you unlocked, and we cannot fix it: the purchase is refunded in full.
When a refund is not given
- After an export credit from the purchase has been used to unlock a biodata, because the digital product has then been delivered.
- More than 7 days after payment, except for duplicate, failed or faulty charges described above.
How to ask for a refund
Write to support@crimsonburgtech.com from the email you sign in with. Include your order number or receipt number (shown in your account under Purchases) and the reason. We reply within 2 working days.
How refunds are paid
- Refunds go back to the original payment method (UPI, card, net banking or wallet) through our payment partner, Cashfree Payments.
- Once approved, a refund usually reaches you within 5 to 7 working days, depending on your bank.
- A refund removes what the purchase unlocked: its unused credits, and the download access it gave.
Contact
For any question about a payment, refund or cancellation: support@crimsonburgtech.com.